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Lexus Precision Service

Expert Technicians. Personalized Service.

Rest assured, your Lexus Dealer has the knowledge and expertise to maintain your vehicle – because no one knows a Lexus like we do. There is no better way to service your Lexus than with your Lexus Dealer.

Before a technician can work on a Lexus, they must be trained and certified by the Lexus Academy. Our Lexus Academy Trained Technicians use the most advanced diagnostic equipment and when repairs are required, they only use Lexus Genuine Parts.

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Service Commitment Inside Look Express Service

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SERVICE YOU CAN TRUST. Our Commitment to You.

Total Service Satisfaction

Our commitment extends well beyond ensuring that your vehicle is maintained to the precise standards to which it was built. We also believe that at each interaction, you should be treated like a Guest in our home.

That is why our Lexus dealerships offer a variety of Guest services and amenities*. These may include comfortable Guest lounges, WiFi, business offices, complimentary refreshments, an on-site chef and gourmet food, nail salon, massage services, shuttle service, a loaner vehicle if your Lexus needs to stay a little longer, and more.

* Available amenities will differ by Dealership.

EXCEPTIONAL SERVICE.
NO EXCEPTIONS.

Being ranked #1 in Customer Satisfaction with Dealership Service by J.D. Power is one thing. Doing it two years in a row is quite another.

Lexus is proud to say that is just what we have achieved. This prestigious recognition is based on a study of more than 8,000 Canadian vehicle owners, and measures overall satisfaction based on five key factors, including: service initiation, service quality, service advisor, service facility, and vehicle pick-up.

At Lexus, we believe that providing an exceptional Guest experience is a reward in itself. But being recognized in this way by J.D. Power for our service expertise, commitment to quality and focus on Guest satisfaction proves that making every effort to provide the finest service experience possible makes all the difference.

Tied in 2023. For J.D. Power award information, visit jdpower.com/awards.

Expert Technicians

Our Lexus Technicians are trained by the Lexus Academy, undergoing hours of technical instruction allowing them to work on the latest Lexus engineering and technology.

Throughout their tenure, they are required to maintain their training and knowledge, and receive ongoing support and access to equipment updates from Lexus Canada.

Plus, they use Lexus Genuine Parts that are designed to the exacting standards of quality, reliability, and durability to which your Lexus vehicle was built.

Lexus Academy Trained Technicians, using Lexus Genuine Parts, in a dealership designed for your comfort. These are just some of the reasons that you can trust the team at your Lexus dealership to provide Precision Service.

A Network of Support

All Lexus Dealers have access to servicing history performed at any Lexus Dealership in Canada, so you can rest assured that you will receive the right service no matter where your travels take you across our country.

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Inside Look

Precision Parts. Advanced Engineering. Take a closer look at some of the advanced systems that make your Lexus a finely-tuned machine and the Lexus Parts & Services required to maintain its peak operating condition. Contact your Lexus Dealership for more information, or to request a service appointment.