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The situation surrounding the COVID-19 (Coronavirus) pandemic is evolving rapidly, and we assure you that we are taking steps to continue serving you in a safe and reliable manner. Learn More
Dear Valued Lexus Guest,
The situation surrounding the COVID-19 (Coronavirus) pandemic is evolving rapidly, and we assure you that we are taking steps to continue serving you in a safe and reliable manner.
First and foremost, health and safety.
The health and safety of our Guests, Dealers, team members, vendors and communities is of paramount importance. We will continue to act in a timely manner and base our decisions on the guidance from national, provincial and local public health authorities. All Lexus team members are aware of the important role they play in staying safe and keeping others safe.
We are here for you.
We recognize your vehicle plays a role in keeping your family safe, so we are doing everything possible to ensure the necessary support is in place for you to have your vehicle serviced should the need arise.
Our Lexus Roadside Assistance and Guest Services team is available to support you at 1‑800‑26‑LEXUS or https://www.lexus.ca/lexus/en/contact-lexus.
To understand the exact status of your Lexus Dealership, please contact them directly for the latest information: www.lexus.ca/lexus/en/find-dealership.
Lexus Financial Services is also here to support you through these exceptional circumstances offering payment relief to Guests on a case-by-case basis. Guests can request payment relief by calling the Lexus Financial Services Guest centre at 1‑800‑26‑LEXUS.
If you require account information or would like to make changes, you can log into the Lexus Guest Portal, https://portal.lexusfinancial.ca. It is available 24 hours a day and 7 days a week.
You may have questions. We are ready to answer them.
The COVID-19 situation is rapidly evolving. Lexus Canada along with our network of dealers are closely monitoring the situation and making contingency plans to be able to continue serving you.
We are here to answer any questions you may have, from lease turn-ins to upcoming service appointments. And we will update you on any further changes to our operations.
Thank you for putting your trust in Lexus, and for your continued support.
President and CEO
Toyota Canada Inc.
President and CEO
Toyota Canada Inc.
Down payment and other fees may be due at signing.
The Lexus 3 Day Event offers are available to retail customers on select models at participating Lexus Dealers (not available in Saskatchewan or Quebec) from September 19 to 21, 2019 ("Offer Period"), on approved credit. Lexus Dealers are free to set their own prices. Dealer order/trade may be required. Offers are subject to change or cancellation without notice.
∞To qualify for the 1.5% lease and finance rate reduction (“Offer”), retail customers must enter into a new lease or finance agreement for a new, unregistered 2018/2019/2020 Lexus vehicle through Lexus Financial Services at a participating Lexus Dealer during the Offer Period. Offer not valid with any existing loyalty offers. As applicable, the customer’s annual lease or finance rate will be reduced by 1.5% (to a minimum of 0%) throughout the term of their lease or finance agreement. Some conditions apply. See your Dealer or Lexus.ca for complete details.
^Maximum $4,500 Delivery Credit applies to new 2019 Lexus RX 350 AWD models (suffix A) and will be deducted from the negotiated price after taxes. See your Lexus Dealer for Delivery Credit amounts offered on other models. Limited time offer is subject to change or cancellation without notice.
*‡Lease and Finance offers provided through Lexus Financial Services, on approved credit.
*Representative example based on a new 2019 Lexus RX 350 AWD suffix A. 0.4% lease APR for 39 months. Bi-weekly payment is $218 (includes $4,500 Delivery Credit) with $3,660 down payment or equivalent trade-in, $2,075 freight and PDI, $100 air conditioning charge (where applicable), $0 security deposit and first bi-weekly payment due at lease inception. Total lease obligation is $22,117. Taxes, license, insurance, registration and certain fees (including, where applicable, dealer fees) and charges (all of which may vary by region) are extra. 52,000 kilometre allowance; charge of $0.20/km for excess kilometres. Dealer may lease for less.
‡ Limited time purchase financing offer provided through Lexus Financial Services on approved credit on new retail sales of 2019 Lexus IS 300 AWD suffix B. Finance example based upon MSRP of $45,500 financed at 0.4% APR equals $583 per month (includes $4,000 Delivery Credit) for 72 months with $0 down payment or equivalent trade-in. Cost of borrowing is $507 for a total obligation of $42,007.
Taxes, Freight & PDI of $2,075 Air Conditioning Charge of $100 (where applicable), license, insurance, registration and applicable duties, levies and fees are extra. Individual Lexus Dealers may charge additional fees. Dealer may sell for less. Time limited offer at participating dealer. Offer subject to change/cancellation without notice. See your participating Lexus dealer.
Limited time offers only apply to retail customers at participating Lexus Dealers. Dealer order/trade may be required (but may not be available in certain circumstances). Offers are subject to change or cancellation without notice. Offers valid during Offer Period. See your Dealer or Lexus.ca for complete details.