owners

Agreement:

If you have any of the following vehicles, here are the agreements that apply to your vehicles

App License Agreement

Terms of Use

  • 2018 - LC
  • 2018 - LCh
  • 2018 - LS
  • 2018 - LSh
  • 2018 - NX
  • 2018 - NXh
  • 2018 - RC
  • 2018 - RC F
  • 2019 - ES
  • 2019 - ESh
  • 2019 - LC
  • 2019 - LCh
  • 2019 - LS
  • 2019 - LSh
  • 2019 - NX
  • 2019 - NXh
  • 2019 - RC
  • 2019 - RC F
  • 2019 - UX
  • 2019 - UXh
  • 2020 - LC
  • 2020 - LCh
  • 2020 - LS
  • 2020 - LSh
  • 2020 - RC F

If you have any of the following vehicles, here are the agreements that apply to your vehicles

Terms of Use

  • 2020 - ES
  • 2020 - ESh
  • 2020 - NX
  • 2020 - NXh
  • 2020 - RC
  • 2020 - RX
  • 2020 - RXh
  • 2020 - RXh L
  • 2020 - RX L
  • 2020 - UX
  • 2020 - UXh
  • 2021 - ES
  • 2021 - ESh
  • 2021 - IS
  • 2021 - LC
  • 2021 - LCh
  • 2021 - LCV
  • 2021 - LS
  • 2021 - LSh
  • 2021 - NX
  • 2021 - NXh
  • 2021 - RC
  • 2021 - RC F
  • 2021 - RX
  • 2021 - RXh
  • 2021 - RXh L
  • 2021 - RX L
  • 2021 - UX
  • 2021 - UXh
  • 2022 - ES
  • 2022 - ESh
  • 2022 - GX
  • 2022 - IS
  • 2022 - LC
  • 2022 - LCh
  • 2022 - LCV
  • 2022 - LS
  • 2022 - LSh
  • 2022 - NX
  • 2022 - NX 450h PHEV
  • 2022 - NXh
  • 2022 - RC
  • 2022 - RC F
  • 2022 - RX
  • 2022 - RXh
  • 2022 - RXh L
  • 2022 - RX L
  • 2022 - UXh

Enrollment

Enrolling in Enform is simple and intuitive. Simply follow the steps below, or enroll via your Lexus App.

Enroll using the SOS Button ​​(Enform Gen. 2)

  1. Press the SOS button in your vehicle and hold for 1-2 seconds
  2. Acknowledge that this is not an emergency and follow the prompts to reach a live Enform Agent
  3. Answer a few simple questions, and the Agent will create your profile and let you know the terms and conditions

Enroll using your Lexus App (Enform Gen. 2))

  1. Download the Lexus App via the Apple App Store or Google Play Store.
  2. Open the app and create an account using your email or existing social media accounts.
  3. Add your Lexus vehicle to your garage by scanning your VIN on the door jamb or manually inputting the VIN.
  4. Your vehicle will appear on the screen and you can see which services it has available. To use the features, you need to select Enroll.
  5. Once you’ve enrolled, you can create a vehicle nickname, select a preferred dealer and manage your account.

Begin Enrollment using the in-vehicle multimedia screen (Lexus Interface)

  1. On the first system start, you will be greeted with a language select screen. Select your preferred system language and follow the on-screen instructions to download the Lexus app on your smartphone. A QR Code will then display on the multimedia screen.
  2. Launch the Lexus App and allow camera access. Scan the QR Code on the multimedia screen.
  3. Follow the steps in the App to register for a new account or sign in to an existing one.
  4. Your vehicle details will display in your App. Select Save Changes, then Select Enroll Now and follow the steps to complete your enrollment.

Begin Enrollment using the Lexus App (Lexus Interface new App user)

  1. Download the Lexus App. Open the App, select Register and follow the steps to create a new account.
  2. Once your account and PIN have been created and verified, you will be taken to the app dashboard. Select Add Vehicle, select Scan QR Code and allow camera access.
  3. On your vehicle’s multimedia screen (mobile device Bluetooth should be ON), a window will appear that a profile has been detected but not loaded. Tap on Settings and follow the instructions to save the profile to the vehicle.
  4. Once your account has been saved, follow instructions on the multimedia screen to link your app to the vehicle.
  5. Confirm your vehicle details in the app, select Enroll now and follow the steps to complete your enrollment.

Begin Enrollment using the Lexus App (Lexus Interface existing App user)

  1. Make sure your Lexus App is up to date. Open your Lexus app, grant permission for camera access and scan the QR code on the multimedia screen in your vehicle.
  2. Sign in with your existing account and follow the steps in the app to link your vehicle to the app.
  3. Confirm your vehicle details and tap Enroll Now. After accepting the service agreement, an enrollment confirmation will display in the app and a welcome banner will display on the multimedia screen.

It is that easy. In addition, there are no costs to enroll, and no personal financial information is required from you at the time of enrollment. Following enrollment, you’ll receive a copy of the terms and conditions and subscriber service agreement by mail. To make any changes to your account, follow the same procedure outlined above, starting with pressing and holding the SOS button.

Enform Enrollment


Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately.

Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Lexus is not responsible for cellular network discontinuance.

Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.

Lexus App

Everything you need in one simple source.

Download the Lexus App today and enroll for Connected Services. The App will allow you to:

Lexus App


App Suite

Stay connected on every drive. App Suite Connect gives you simple seamless access to a set of truly useful apps. Plan the perfect night out, find the best route to get there, listen to your favourite tunes along the way, and more. Most apps support voice-activated hands free commands to keep it safe and convenient.

Follow these steps to get started:

  1. Visit the Google Play Store or Apple App Store to download the Lexus App.
  2. Create an Account. When you download the Lexus App for the first time, you will need to create an account to access App Suite. App Suite is a complementary feature and there are no fees to use it.
  3. Make sure your smartphone is paired to your vehicle via Bluetooth. For instructions on how to pair your phone, watch the “Know Your Lexus – Pairing a Phone” video or the “Know Your Lexus – Bluetooth Troubleshooting” video. A detailed Bluetooth pairing guide with step-by-step instructions is also available in Lexus App.
  4. Link to your existing LiveXLive and NPR One accounts. If you don’t already have an account, you can create one by:
    1. Opening Lexus App on your smartphone and selecting LiveXLive / NPR One
    2. Following on-screen prompts to create an account

Scout GPS® Link

Navigation from your phone directly to your multimedia touch screen.

  1. Using a compatible Smartphone*, go to the Apple App Store® or Google Play™. Search for and download Scout® GPS Link.
  2. On your Enform 2.0 Premium Audio multimedia display screen, select the App icon, then the Scout® GPS Link icon.
    1. Bluetooth® Connection: Turn-by-turn / Audio guidance
    2. Bluetooth® and USB Connection: Turn-by-turn / Audio guidance + full moving maps
Watch the Scout GPS® link Videos

Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately.

Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Lexus is not responsible for cellular network discontinuance.

Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.

SCOUT® GPS LINK: Be sure to obey traffic regulations and maintain awareness of road and traffic conditions at all times. Apps/services vary by phone/carrier; functionality depends on many factors. Select apps use large amounts of data; you are responsible for charges. Apps and services subject to change. Availability and accuracy of the information provided by Scout® GPS Link is dependent upon many factors. Use common sense when relying on information provided. Services and programming subject to change. Services not available in every city on every roadway.

Remote Connect *

Engine Start / Stop

You can start your vehicle remotely from within the Lexus App.

  1. Press and hold the Start button within the Remote Connect tile for about a second until the circle animation appears.
  2. You will receive a confirmation that the command was successful. The idle limit is 10 minutes.

Climate Control

You can preset the desired temperature, operate defrosters or heated seats remotely.

  1. Select Remote Climate option within the Remote Connect tile in the Lexus App – a settings menu will appear.
  2. On the settings menu, you can adjust various climate features: from setting a Target Temperature to operating defrosters and heated seats.
  3. Once you’ve chosen desired temperature and climate features, a signal will be sent to the vehicle and a timer will appear on the screen. The idle limit is 10 minutes.

Lock/Unlock Trunk or Tailgate

You can remotely lock/unlock your trunk or tailgate separate from the side doors.

  1. Within the Remote Connect tile on the app dashboard, press the Trunk Lock/Unlock button.
  2. Note that this feature is only intended to lock or unlock the trunk or tailgate and not to remotely open it.

You can remotely lock/unlock your trunk or tailgate separate from the side doors.

Rear Seat Reminder Notification

If the built-in logic detects a possible rear seat occupant, the hazard lights will flash, and a notification will be sent to your phone if the rear doors are not opened after the vehicle was parked.

  1. The system uses a built-in logic to detect possible rear seat occupants.
  2. Once the ignition is off and before the rear door is opened, a notification will appear in the multi-information display.
  3. Once all doors are locked, but the rear door has not been opened yet, the hazard lights will flash, and a buzzer will sound. If the rear door is still not opened, a push notification will be sent to your phone from the Lexus App.

Connecting to the Lexus Action for Google Assistant

  1. Ensure that your vehicle is equipped with Remote Connect, and that you are actively enrolled in the service. (Remote Connect features require an active trial or subscription.)
  2. Sign in to your Google account on the Google Assistant app (note – devices with Android 10.0 have Google Assistant embedded).
  3. Once open, say “Ask Lexus”, Google Assistant will then tell you that your Lexus account needs to be linked to Google. Once you say “Ok”, the Lexus App login screen will appear. Sign in with your Lexus App login credentials.
  4. The vehicle link screen will now display and prompt you to create a 4-digit PIN code (this PIN does not need to match any existing Lexus PIN you may have. It is only used to authorize certain sensitive commands, like starting the vehicle or unlocking the doors.) When ready, press "Save" and Google should now be linked to your account.

Examples of commands that you can complete include:

Connecting Amazon Alexa™ to your vehicle

  1. Ensure that your vehicle is equipped with Remote Connect, and that you are actively enrolled in the service. (Remote Connect features require an active trial or subscription.)
  2. Sign in to your Amazon account on amazon.com, or open the Alexa app. Search for and enable the Lexus skill. (You will need an amazon.com account to enable and link the Amazon Alexa Lexus Skill.)
  3. Once enabled, sign in to the skill with your Lexus App login credentials.
  4. Select your vehicle, create and confirm a four-digit PIN, and then select Save. (This PIN does not need to match any existing Lexus PIN you may have. It is only used to authorize certain sensitive commands, like starting the vehicle or unlocking the doors.)

Commands that you can complete include:

Pairing your smartwatch with Lexus App

Select 2020 and newer Lexus models equipped with a Remote Connect trial or subscription allow you to complete remote vehicle commands with select smartwatches.

If you have a compatible smartwatch paired to a compatible smartphone, you can use it to execute remote commands, including remote engine start/stop and door lock/unlock. Refer to the Lexus App App Store/Google Play Store description for the latest operating system compatibility.

These features can be controlled via the smartwatch’s touch-screen interface. Follow these steps to get started:

Apple Watch®

  1. On your iPhone, visit the Apple App Store and search for “Lexus App”. Then download and open the app.
  2. Read the Lexus App description for the most up-to-date device, iOS and smartwatch compatibility.
  3. Ensure that the Lexus App is installed on the iPhone and you have enrolled in Connected Services.
  4. Open the Apple Watch app and then select the “My Watch” tab. Then scroll down and select the Toyota App.
  5. Enable “Show App on Apple Watch” by setting the toggle to the green position.
  6. Once the Lexus App has synced to the Apple Watch®, open it on the watch.
  7. Follow the prompts on the screen and then review the terms and conditions to complete the process.

Android Wear

  1. Go to the Google Play™ Store and search for “Lexus App”. Then download and open the app.
  2. Read the Lexus App description for the most up-to-date device, OS and smartwatch compatibility.
  3. Ensure that the Lexus App is installed on the Android device and you have enrolled in your Connected Services.
  4. On the watch, press the power button to wake the device (if needed) and view the list of apps.
  5. Scroll down to the Play Store and select it. You will be signed in with the Google account used to set up the watch.
  6. Within the Play Store, scroll again to find the Apps in the phone section.
  7. Find the Lexus App in this list, and then simply tap its download arrow icon to install it to the watch. Once the app has synced to the Android Smartwatch®, open it on the watch.
  8. Follow the prompts on the screen and then review the terms and conditions to complete the process.

Once you have set up Lexus App with your Apple Watch or Android Wear device, you are ready to continue using your Remote Connect features.

Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately.

Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Lexus is not responsible for cellular network discontinuance.

Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.

Remote Connect: Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so (e.g., do not remotely start engine if vehicle is in an enclosed space or vehicle is occupied by a child). Remote Connect is dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Lexus’ control, which can limit the ability or functionality of the system. Registration and app download are required. App and services subject to change at any time without notice. See usage precautions and service limitations in Owner's Manual. To learn about data collection, use, sharing and retention, please visit www.lexus.ca/connectedservices-privacy. The Remote Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.

Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Skills and services subject to change at any time without notice. Certain Alexa functionality is dependent on smart home technology.

Google Assistant is a trademark of Google LLC.

Not all smartwatches are compatible with Remote Connect: as of May 2020, Samsung Gear, Fitbit, Garmin are not compatible.

Refer to the Lexus App App Store/Google Play Store description for latest operating system compatibility.

iPhone, App Store and Apple Watch are registered trademarks of Apple Inc.

Android, Google Play™ and Android Wear are registered trademarks of Google Inc.

Remote Connect *

Climate Control Schedule

  1. In addition to remotely setting desired in-vehicle temperature, PHEV users can program climate pre-conditioning and the vehicle will heat or cool according to the schedule.
  2. Charge Management tile within the app dashboard allows PHEV users to adjust their charging time, which may be useful to take advantage of off-peak electricity rates. Tap on Advanced Settings to adjust the charging time (vehicle must be plugged-in).

Charge Management

  1. Charge Management tile within the Lexus App allows you to monitor your battery charge status and set a charging schedule.
  2. To set a charging schedule, select Advanced Settings within the Charge Management tile, then select Timer Settings.
  3. You can specify a day of the week and the charging start time or desired departure time.

Remote Connect *

  1. Once you have enrolled, press the SOS button in your vehicle and request a Remote Authorization code from the Agent. The Agent will email a code to the email address you used for enrollment.
  2. Enter the code you received in the email in your Lexus App.

Enform Remote


Engine Start / Stop

You can start your vehicle remotely from within the Lexus App.

  1. Press and hold the Start button within the Remote Connect tile for about a second until the circle animation appears.
  2. You will receive a confirmation that the command was successful. The idle limit is 10 minutes.

Connecting to the Lexus Action for Google Assistant

  1. Ensure that your vehicle is equipped with Remote Connect, and that you are actively enrolled in the service. (Remote Connect features require an active trial or subscription.)
  2. Sign in to your Google account on the Google Assistant app (note – devices with Android 10.0 have Google Assistant embedded).
  3. Once open, say “Ask Lexus”, Google Assistant will then tell you that your Lexus account needs to be linked to Google. Once you say “Ok”, the Lexus App login screen will appear. Sign in with your Lexus App login credentials.
  4. The vehicle link screen will now display and prompt you to create a 4-digit PIN code (this PIN does not need to match any existing Lexus PIN you may have. It is only used to authorize certain sensitive commands, like starting the vehicle or unlocking the doors.) When ready, press "Save" and Google should now be linked to your account.

Examples of commands that you can complete include:

Connecting Amazon Alexa™ to your vehicle

  1. Ensure that your vehicle is equipped with Remote Connect, and that you are actively enrolled in the service. (Remote Connect features require an active trial or subscription.)
  2. Sign in to your Amazon account on amazon.com, or open the Alexa app. Search for and enable the Lexus skill. (You will need an amazon.com account to enable and link the Amazon Alexa Lexus Skill.)
  3. Once enabled, sign in to the skill with your Lexus App login credentials.
  4. Select your vehicle, create and confirm a four-digit PIN, and then select Save. (This PIN does not need to match any existing Lexus PIN you may have. It is only used to authorize certain sensitive commands, like starting the vehicle or unlocking the doors.)

Commands that you can complete include:

Pairing your smartwatch with Lexus App

Select 2020 and newer Lexus models equipped with a Remote Connect trial or subscription allow you to complete remote vehicle commands with select smartwatches.

If you have a compatible smartwatch paired to a compatible smartphone, you can use it to execute remote commands, including remote engine start/stop and door lock/unlock. Refer to the Lexus App App Store/Google Play Store description for the latest operating system compatibility.

These features can be controlled via the smartwatch’s touch-screen interface. Follow these steps to get started:

Apple Watch®

  1. On your iPhone, visit the Apple App Store and search for “Lexus App”. Then download and open the app.
  2. Read the Lexus App description for the most up-to-date device, iOS and smartwatch compatibility.
  3. Ensure that the Lexus App is installed on the iPhone and you have enrolled in Connected Services.
  4. Open the Apple Watch app and then select the “My Watch” tab. Then scroll down and select the Toyota App.
  5. Enable “Show App on Apple Watch” by setting the toggle to the green position.
  6. Once the Lexus App has synced to the Apple Watch®, open it on the watch.
  7. Follow the prompts on the screen and then review the terms and conditions to complete the process.

Android Wear

  1. Go to the Google Play™ Store and search for “Lexus App”. Then download and open the app.
  2. Read the Lexus App description for the most up-to-date device, OS and smartwatch compatibility.
  3. Ensure that the Lexus App is installed on the Android device and you have enrolled in your Connected Services.
  4. On the watch, press the power button to wake the device (if needed) and view the list of apps.
  5. Scroll down to the Play Store and select it. You will be signed in with the Google account used to set up the watch.
  6. Within the Play Store, scroll again to find the Apps in the phone section.
  7. Find the Lexus App in this list, and then simply tap its download arrow icon to install it to the watch. Once the app has synced to the Android Smartwatch®, open it on the watch.
  8. Follow the prompts on the screen and then review the terms and conditions to complete the process.

Once you have set up Lexus App with your Apple Watch or Android Wear device, you are ready to continue using your Remote Connect features.

Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately.

Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Lexus is not responsible for cellular network discontinuance.

Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.

Remote Connect: Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so (e.g., do not remotely start engine if vehicle is in an enclosed space or vehicle is occupied by a child). Remote Connect is dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Lexus’ control, which can limit the ability or functionality of the system. Registration and app download are required. App and services subject to change at any time without notice. See usage precautions and service limitations in Owner's Manual. To learn about data collection, use, sharing and retention, please visit www.lexus.ca/connectedservices-privacy. The Remote Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.

Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Skills and services subject to change at any time without notice. Certain Alexa functionality is dependent on smart home technology.

Google Assistant is a trademark of Google LLC.

Not all smartwatches are compatible with Remote Connect: as of May 2020, Samsung Gear, Fitbit, Garmin are not compatible. Refer to the Lexus App App Store/Google Play Store description for latest operating system compatibility.

Refer to the Lexus App App Store/Google Play Store description for latest operating system compatibility.

iPhone, App Store and Apple Watch are registered trademarks of Apple Inc.

Android, Google Play™ and Android Wear are registered trademarks of Google Inc.

Apple CarPlay TM

How To Connect

CarPlay lets you access Apple Music, Apple Maps, make phone calls, and send messages all through your car’s touchscreen or with your voice using Siri.

Know Your Lexus: How to connect your phone with Apple CarPlay


  1. Plug the iPhone 5 or newer device into your vehicle using the data USB port. You will see a pop-up appear with three available options.
  2. If you have only plugged your phone in to be charged, press “Do Not Enable”. If you are a guest driver, select “Enable Once”, if you are a frequent driver you can select “Always Enable”.
  3. If this pop-up does not appear, turn on Apple CarPlay in Projection Settings, which can be found in the Settings menu. Please note that you cannot use Apple CarPlay with more than one device at a time.
  4. Return to your Main Menu Screen. You will see an Apple CarPlay icon replace the tile which previously displayed Projection. Once you touch this icon, you will enter into the Apple CarPlay interface.

How To Navigate Between Enform 2.0 & Apple Carplay

When you tether your Apple iPhone to the Enform 2.0 Display Audio system using Apple CarPlay™, you may notice that the Enform 2.0 App Suite cannot be accessed. This video will show you how to navigate between the two different systems.

How To Use Siri®

CarPlay allows you to explore apps while driving through the use of Siri voice commands.

Know Your Lexus: How to use Siri


Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately.

Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Lexus is not responsible for cellular network discontinuance.

Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.

Apple CarPlay™, Siri®, iPhone® and App Store® are registered trademarks of Apple Inc. All rights reserved.

Android Auto TM

  1. Plug the Android phone into your vehicle using the data USB port. You will see a pop-up appear with three available options.
  2. If you have only plugged your phone in to be charged, press “Do Not Enable”. If you are a guest driver, select “Enable Once”, if you are a frequent driver you can select “Always Enable”. If this pop-up does not appear, turn on Android Auto in Projection Settings, which can be found in the Settings menu. Please note that you cannot use Android Auto with more than one device at a time.
  3. A terms and conditions message will appear on your phone’s screen. If you agree to the message presented, press Enable.
  4. An Android Auto tutorial will appear on your phone screen. Make sure you go through the sequence to become familiar with the system.
  5. Return to your Main Menu Screen. You will see an Android Auto icon replace the tile which previously displayed Projection. Once you touch this icon, you will enter into the Android Auto interface.
Watch the Android Auto Videos

Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately.

Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Lexus is not responsible for cellular network discontinuance.

Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.

Android Auto™, Google Assistant, Google Maps™ and Google Play™ are trademarks of Google Inc. All rights reserved.

Destination Assist

Embedded navigation, now with 24/7 access to a Live Agent.

Destination Assist


How to Access:

Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately.

Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Lexus is not responsible for cellular network discontinuance.

Destination Assist: Be sure to obey traffic regulations and maintain awareness of road and traffic conditions at all times. Availability and accuracy of the information provided by Destination Assist is dependent upon many factors. Use common sense when relying on information provided. Services and programming subject to change. Services not available in every city on every roadway. The Destination Assist trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.

Safety Connect

With Safety Connect, help is just a press of the SOS button away. Ensure you complete enrollment once you receive your vehicle.

Note:

Automatic Collision Notification

Automatic Collision Notification


  1. You are in a severe rear-end collision where the airbags deploy or impact sensors are triggered
  2. This triggers a call from the vehicle's built-in communication device
  3. A 24/7 response centre agent takes call. If you do not respond, the agent contacts emergency services. If you do respond, the agent assesses the situation
  4. The response centre agent contacts the proper authorities and notifies them of your vehicle’s location and situation
  5. The response centre agent stays on the line with you until emergency services arrives
  6. Emergency services arrive

Emergency Assistance Button

  1. An emergency occurs (e.g., an accident or health issue)
  2. Press the SOS button
  3. Interactive voice response connects you with the 24/7 Safety Connect response centre
  4. The response centre agent determines your vehicle’s location and assesses the emergency
  5. The necessary assistance is dispatched to your exact location

Enhanced Roadside Assistance

Enhanced Roadside Assistance


  1. You run into trouble on the road (e.g., flat tire, out of gas, need a tow)
  2. Press the SOS button
  3. The interactive voice response connects you with a 24/7 roadside assistance agent
  4. The agent identifies your vehicle’s location using its onboard cellular and GPS technology
  5. The necessary roadside assistance is dispatched your way

Stolen Vehicle Locator

Stolen Vehicle Locator


  1. Your vehicle is missing
  2. File a police report and obtain the police incident number
  3. Contact the 24/7 Lexus Guest Services Centre (1‑800‑265‑3987), select Roadside Assistance and provide the incident number
  4. The response centre agent will use Safety Connect’s cellular and GPS technology to help local authorities to locate the vehicle

Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately.

Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Lexus is not responsible for cellular network discontinuance.

Safety Connect (Automatic Collision Notification/Emergency Assistance/Enhanced Roadside Assistance/Stolen Vehicle Locator): Contact with Safety Connect™ response centre is dependent upon the telematics device being in operative condition, cellular connectivity availability, and GPS satellite signal reception, which can limit the ability to reach the response centre or receive emergency support. The Safety Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.

Stolen vehicle police report required to use Stolen Vehicle Locator.

Service Connect

To manage the alerts and notifications relating to Service Connect, follow these steps:

  1. Select your account icon
  2. Select Notification Settings
  3. Select whether or not you would like push notifications or emails for warning light notifications or vehicle health reports.

Service Connect


Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately.

Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Lexus is not responsible for cellular network discontinuance.

Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.

Vehicle information and service alerts are provided based on the last time data was collected from the vehicle and may not be up to date. Service Connect is dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Lexus’ control, which can limit the ability or functionality of the system. Apps/services vary by phone carrier; functionality depends on many factors. Select apps use large amounts of data; you are responsible for charges. Apps and services subject to change at any time without notice. See www.lexus.ca/interface for details. To learn about Enform data collection, use, sharing and retention, please click here www.lexus.ca/connectedservices-privacy. The Service Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the respective trial period expires, enrollment in paid subscription is required to access the service. Terms and conditions apply.

Sirius XM Radio

There’s always something good on.

SiriusXM is where moments happen. Like the moment you hear your song. Or you laugh. Or your team takes the lead. Get ad-free music, artist dedicated channels, sports, comedy, news and talk with your free 3 month All Access trial. Listen inside and outside the car and experience SiriusXM on your phone, online and in your home. To continue listening after your free trial, contact SiriusXM Canada directly.

Enhance your Lexus experience with SiriusXM

With your All-Access trial, you can unlock the best in audio entertainment when you take delivery of your Lexus.


How to set SiriusXM Radio presets in your Lexus

The preset function on the SiriusXM Radio that came with your Lexus vehicle is easy to use.


How to find the SiriusXM Radio ID in your Lexus

The SiriusXM tuner comes with a unique radio ID. You will need to know it when activating a SiriusXM Satellite service or when reporting a problem.


Learn More About Your Trial Subscription

Use the link below to find out more about everything you can enjoy during your trial period, all of the ways that you can stream SiriusXM, and even subscribe online.


Explore Your Trial Subscription

Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately.

Digital Key

The Digital Key acts as a regular key fob and can be managed via the Lexus App on your smartphone or smartwatch. An active Remote Connect subscription is required.

Accessing How to Use Digital Key Guide

  1. Tap on Manage Key & Sharing within the Remote Connect tile in your App dashboard.
  2. Tap How to Use Digital Key button. An overview of Digital Key functionality will display; you can refer to this guide at any time.

Sharing the Digital Key

  1. You can share up to 7 Digital Keys. Tap Manage Key & Sharing on the App dashboard.
  2. Tap Invite New User. You can then add a user from your existing contact list or enter their information manually. Select the access level you wish to provide and tap Send Invite.
  3. A confirmation that the invite was sent will appear. The individual receiving the shared Digital Key will receive a text message with a link that they will need to open.
  4. If the individual already has the app installed, a window will appear in the app, or, if they missed the notification, the message will reside in Notifications in the app. They will need to tap Accept and follow the instructions to complete Digital Key setup.
  5. Once the setup is complete, the Digital Key tile will appear on the shared user’s app dashboard. To remove the Digital Key, tap on Manage Shared Key and follow the in-app instructions.
  6. The vehicle owner can disable/enable Digital Keys from shared users from the Lexus App at any time. Tap on Manage Keys & Sharing on the dashboard, select a shared Digital Key you wish to disable and follow instructions.

Removing Digital Key Using In-Vehicle Multimedia Screen

  1. The physical key fob is required to be present inside the vehicle to complete the Digital Key deletion. Tap the Settings icon on the multimedia screen, scroll down and select Info & Security, select Remote Digital Keys.
  2. Present the key fob near the push start button and follow the instructions on the multimedia screen.

Removing Digital Key Using Lexus App

  1. On the app dashboard, tap Manage Keys & Sharing.
  2. Tap Remove My Key and confirm the Digital Key deletion.

Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so. Lexus Digital Key depends on factors outside of Lexus’ control, including an operative Bluetooth capable smart device, without which system functionality and availability may be limited or precluded. Service may vary by vehicle and region. Registration and Lexus app download required. Subscription required after trial. Terms of Use apply www.lexus.ca/connectedservices-termsofuse. Data charges may apply. Services subject to change at any time without notice. See usage precautions and service limitations in the Lexus Owner’s Manual. To learn about Lexus Interface connected services data collection, use, sharing and retention practices, see www.lexus.ca/connectedservices-privacy.

Wireless Apple CarPlay TM

How To Connect

  1. First, a device must be added to your vehicle via Bluetooth & Devices in the settings menu. Tap on Search for Devices or Add Another Device and follow the on-screen steps to add your smartphone to the vehicle.
  2. The system will prompt to enable Wireless CarPlay/Android Auto. Select Yes.
  3. The system will now automatically connect to your device when you start your vehicle.

A wired CarPlay/Android Auto connection is also possible. Simply connect your device via USB and the system will prompt whether to use the connected device for CarPlay/Android Auto.

Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately.

Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Lexus is not responsible for cellular network discontinuance.

Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.

Apple CarPlay™, Siri®, iPhone® and App Store® are registered trademarks of Apple Inc. All rights reserved.

Wireless Android Auto TM

How To Connect

  1. First, a device must be added to your vehicle via Bluetooth & Devices in the settings menu. Tap on Search for Devices or Add Another Device and follow the on-screen steps to add your smartphone to the vehicle.
  2. The system will prompt to enable Wireless Android Auto/CarPlay. Select Yes.
  3. The system will now automatically connect to your device when you start your vehicle.

A wired Android Auto/CarPlay connection is also possible. Simply connect your device via USB and the system will prompt whether to use the connected device for Android Auto/CarPlay.

Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately.

Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Lexus is not responsible for cellular network discontinuance.

Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.

Android Auto™, Google Assistant, Google Maps™ and Google Play™ are trademarks of Google Inc. All rights reserved.

Drive Connect

Cloud Navigation with Destination Assist

The new Cloud Navigation system features an intuitive app-like design responsive interface and over-the-air updates. The new Cloud Navigation system uses Google POI data and provides real-time traffic information (road closures and accidents) The system works with Intelligent Assistant and can be activated with a wake word such as “Hey Lexus”.

  1. An active Drive Connect subscription or trial is required for Cloud Navigation. A stable network connection is required for real-time traffic updates and Intelligent Assistant capabilities.
  2. To search for a destination, you can use a wake word such as “Hey Lexus” to activate Intelligent Assistant and initiate a voice command, like “Show coffee shops near me”.
  3. Confirm your choice and the route guidance will begin.
  4. Alternatively, you may type in your search request after issuing a wake word by tapping on the keyboard icon on the Intelligent Assistant screen (vehicle must be parked).

You may also use Intelligent Assistant to add a stop to your route. For example, you can say “Hey Lexus, add a gas station to the route” and a new stop will be added and the route will be recalculated after confirming your choice with Intelligent Assistant.

Intelligent Assistant

Available on select 2022 and newer Lexus vehicles. Intelligent Assistant features natural language processing and can be activated with a wake word such as “Hey Lexus”. You can use voice commands to control various features in your vehicle, e.g. media playback, directions, vehicle settings and more.

  1. An active Drive Connect subscription or trial and a stable internet connection are required for Intelligent Assistant.
  2. Intelligent Assistant features natural language processing and can be initiated with a wake word such as “Hey Lexus”, by tapping the mic icon on the multimedia display or by pressing the Push to Talk button on the steering wheel.
  3. Intelligent Assistant allows to use your voice to execute a range of commands: from helping you find your next destination, to playing media, to message dictation, to adjusting various vehicle settings. You can use the “Help” command and Intelligent Assistant will provide guidance on what features can be controlled by voice input.
  4. For example, you can ask things like “What’s the weather like in Montreal”, “What’s my fuel consumption?” or “Turn on the steering wheel heater”. Intelligent Assistant may also provide notifications of severe weather along your route.

Drive Connect Capability -- with Cloud Navigation, including Googled points-of-interest (POI) data and Intelligent Assistant, including Hey Lexus and Destination Assist. Subscription required. Subject to availability of 4G network.

Enform for Owners

A New Level of Convenience

Get the most out of your connected services experience with the Lexus App. Connectivity, control, and convenience, all at your fingertips. Click below to get started.

In-app content dependent on factory equipment. Not all models/packages are compatible with the Lexus App.

  • Select your Lexus vehicle to see which connected services are available

    Not all models and packages available for the selected vehicle come with all the connected services shown. Please filter further for more specific availability.

    Model year 2018 LS, LSh, LC, LCh, RC, RC F, NX, NXh models and model year 2019 NX, NXh and RC F (built before October 2018) may be eligible for an update which includes Apple CarPlayTM compatibility. Please contact your local Dealer for more details.


Select your Lexus vehicle to see which connected services are available

Not all models and packages available for the selected vehicle come with all the connected services shown. Please filter further for more specific availability.

Model year 2018 LS, LSh, LC, LCh, RC, RC F, NX, NXh models and model year 2019 NX, NXh and RC F (built before October 2018) may be eligible for an update which includes Apple CarPlayTM compatibility. Please contact your local Dealer for more details.


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Enrollment

Easy enrollment for your Connected Services - at the touch of a button.

View Step-by-Step Instructions
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Lexus App

The Lexus App connects you to everything our connected services have to offer.

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Remote Connect *

Control a series of vehicle functions from a distance - like remote starting your engine - using the Lexus App.

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Remote Connect *

Control a series of vehicle functions from a distance – like locking/unlocking your doors, scheduling climate control, or setting a charging timer - using the Lexus App.

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Remote Connect *

Control a series of vehicle functions from a distance using the Lexus App. Select 2022 and newer Lexus models received expanded Remote Connect functionality.

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Control a series of vehicle functions from a distance - like remote starting your engine - using the Lexus App.

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Digital Key

Digital Key allows your phone to act just like a key fob would.

View Step-by-Step Instructions
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Wireless Apple CarPlay TM

Wireless CarPlay allows for a more convenient way to access your iPhone features while staying focused on the road.

View Step-by-Step Instructions
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Wireless Android Auto TM

Wireless Android Auto allows for a more convenient way to access your Android smartphone features while staying focused on the road.

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Apple CarPlay TM

Apple CarPlay compatibility enables you to use your iPhone features in your vehicle. Select Lexus vehicles are compatible with Wireless CarPlay.

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Android Auto TM

Android Auto compatibility provides a simple and convenient way to use your Android phone features in your vehicle.

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Drive Connect

The Drive Connect package includes Cloud Navigation with Destination Assist and Intelligent Assistant.

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Destination Assist

Includes Destination Assist, which provides 24/7 access to a live agent.

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Safety Connect

24-hour access to a live response centre agent should you encounter trouble on the road.

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Service Connect

Keep your Lexus in peak condition by staying connected to its service needs using the Lexus App.

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Sirius XM Radio

Explore the widest variety of news, sports, exclusive talk and ad-free music.

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Subscription & Pricing

Complimentary Trial Period

The services and subscription rates for are as follows:

Apps, services and subscription terms vary depending on the vehicle, model and multimedia display. The wide range of available packages also means that it is easier for you to choose the vehicle that best suits your desire for convenient connectivity and enhanced peace of mind.

For further details please select a vehicle in the above tool.

Not all models and packages available for the selected vehicle come with all Connected Services shown.

Subscriptions Trial Period After Trial Period
Safety Connect 4 Years $9.95 month* (plus tax)
Destination Assist 1 Year $9.95 month* (plus tax)
Scout GPS Link 3 Years $29.95 year (plus tax)
Sirius XM Radio 3 months See SiriusXM Canada for subscription plans
Safety Connect
Trial Period 4 Years
After Trial Period $9.95 month* (plus tax)
Destination Assist
Trial Period 1 Year
After Trial Period $9.95 month* (plus tax)
Scout GPS Link
Trial Period 3 Years
After Trial Period $29.95 year (plus tax)
Sirius XM Radio
Trial Period 3 months
After Trial Period See SiriusXM Canada for subscription plans

Not all models and packages available for the selected vehicle come with all Connected Services shown.

Subscriptions Trial Period After Trial Period
Safety Connect 3 Years $9.95 month* (plus tax)
Destination Assist 3 Years $9.95 month* (plus tax)
Remote Connect * 3 Years $9.95 month* (plus tax)
Sirius XM Radio 3 months See SiriusXM Canada for subscription plans
Safety Connect
Trial Period 3 Years
After Trial Period $9.95 month* (plus tax)
Destination Assist
Trial Period 3 Years
After Trial Period $9.95 month* (plus tax)
Remote Connect *
Trial Period 3 Years
After Trial Period $9.95 month* (plus tax)
Sirius XM Radio
Trial Period 3 months
After Trial Period See SiriusXM Canada for subscription plans

Not all models and packages available for the selected vehicle come with all Connected Services shown.

Subscriptions Trial Period After Trial Period
Safety Connect 3 Years $9.95 month* (plus tax)
Remote Connect * 3 Years $9.95 month* (plus tax)
Service Connect Up to 5 Years Complimentary with any subscription after trial period
Drive Connect (Cloud Navigation, Intelligent Assistant, Destination Assist) 3 Years $19.95 month* (plus tax)
Sirius XM Radio 3 months See SiriusXM Canada for subscription plans
Safety Connect
Trial Period 3 Years
After Trial Period $9.95 month* (plus tax)
Remote Connect *
Trial Period 3 Years
After Trial Period $9.95 month* (plus tax)
Service Connect
Trial Period Up to 5 Years
After Trial Period Complimentary with any subscription after trial period
Drive Connect (Cloud Navigation, Intelligent Assistant, Destination Assist)
Trial Period 3 Years
After Trial Period $19.95 month* (plus tax)
Sirius XM Radio
Trial Period 3 months
After Trial Period See SiriusXM Canada for subscription plans

To subscribe once your trial has expired, press the SOS button in your vehicle to speak with a live Agent.

* Plus applicable taxes. Amount indicated is an estimated renewal fee (as of April 2018) and subject to change without notice.